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FEELING COMFORTABLE
IN YOUR OWN SKIN
57 Harley Street,
London W1G 8QS

020 7436 3936

info@thefaceandbodyclinic.co.uk

Terms and Conditions

This page and the documents referred to on it tell you the terms and conditions on which we supply any of our goods listed on our website www.thefaceandbodyclininc.co.uk to you (the “Website”). Please read these Terms and Conditions carefully. Please note that by visiting this website, you are agreeing to be bound by these Terms and Conditions

General Information and Legal Statements

www.thefaceandbodyclinic.co.uk is the trading name of [Name of company], registered in England with company number [Enter co. Number]. Our registered office is [Enter full address]. VAT No. [Add VAT no.]

References here to “The Face and Body Clinic” “we”, “us”, “our” are references to The Face and Body Clinic. References to “Customer”, “you”, “yours” are references to the customer placing an order under the Website. A reference to “Product(s)” means product(s) ordered by you from the Website.

Appointments and cancellations

  • All nurses and therapists at The Face and Body Clinic are trained and approved in accordance with the company’s treatment protocols and therefore The Face and Body Clinic does not guarantee continued treatment with a named nurse or therapist.

  • If you are unable to attend your appointment, we require 24 hours’ notice. Failure to give the required notice will result in you being charged a cancellation fee. If you fail to attend an appointment without giving due notice, we may charge a cancellation fee and require you to pay for all future treatments in advance. Clients who have purchased a course of treatment but fail to attend their appointment will be charged for their missed treatment.

  • Please arrive for your appointment at least 15 minutes in advance so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. The Face and Body Clinic  will endeavour to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance.

  • Prior to your appointment we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.

Liability to You

The Face and Body Clinic cannot accept any liability for a failure to comply with specific instructions on the Website or in any brochure issued by The Face and Body Clinic (“Brochure”). Customers’ statutory rights are not affected by this statement.

We are not responsible to a Customer for indirect losses which happen as a side effect of the main loss or damage (such as loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time) however arising and whether cause by tort (including negligence), breach of contract or otherwise.

Security

You are solely responsible in all respects for all use of and for protecting the confidentiality of any username, e-mail verification and password that may be given to you or selected by you for use on our website. You may not share these with or transfer them to any third parties. You must notify us immediately of any unauthorised use of them or any other breach of security regarding our website that comes to your attention.

Linked sites

We make no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition, a link to any other website does not mean that we endorse or accepts any responsibility for the content, or the use of, such a website and we shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or web master.

General

  • We may assign, transfer, novate or subcontract any or all of our rights and obligations under these terms and conditions at any time.

  • We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.

  • These terms and conditions together with the privacy policy, any order form and payment method instructions, if any, are the whole agreement between you and us. You acknowledge that you have not entered into this agreement in reliance upon any statement, warranty or representation made by us or any other person and you irrevocably and unconditionally waive any rights to claim damages and/or to rescind these terms and conditions by reason of any misrepresentation (other than a fraudulent misrepresentation) that is not contained in the terms and conditions, privacy policy, order form and payment method instructions.

  • If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.

  • These terms and conditions and your use of our website are governed by English law and you submit to the non-exclusive jurisdiction of the English court.

  • Except in respect of a payment obligation, neither you nor will we be held liable for any failure to perform any obligation to the other due to causes beyond your or Company Name’s respective reasonable control.

  • Failure or delay by either party enforcing an obligation or exercising a right under these terms and conditions does not constitute a waiver of that obligation or right.

  • These terms and conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the Contracts (Rights of Third Parties) Act 1999.

Notices

All notices shall be given:
to us via e-mail at info@thefaceandbodyclinic.co.uk or by post at [add address]; or to you at either the e-mail or postal address you provide during any process.

Notice will be deemed received when an e-mail is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.

Privacy Policy

Please read our Privacy Policy [link] which explains our use of information you provide and our privacy practices.

Copyright

Material on this website is protected by copyright which is owned by The Face and Body Clinic. Users may view, print and download the contents for personal use only; the contents may not be used for commercial purposes or incorporated in any publication in any form. The trade marks, logos and service marks displayed on the Website (collectively, “the Trade Marks”) are the registered and unregistered trademarks of The Face and Body Clinic and are protected by UK and international trade mark laws.

Treatment appropriateness

We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable.

Our right to vary these Terms and conditions

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business and our goods, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

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The contents on this site is for information only, and is not meant to substitute the advice of your own physician or other medical professional.